Updated: 24th May 2018

PRIVACY POLICY

GENERAL

Privacy Policy contains details of the basis on which Gala Motors Ltd will process (collect, use, share) and store your personal/company’s data. Please read this Privacy Policy carefully to see how we will treat your personal data that you provide to us, whether you are a Buyer at our Webpage, a Buyer to our premises, or a Buyer by the phone. Please, show this information to all parties related to your purchase. If you have given us information about someone else, you are deemed to have their permission to do so.

Gala Motors Ltd Privacy Policy and all company procedures for the storage and use (transfer) of personal data have been updated and treated strictly in accordance with the European Data Protection Regulations, UK Data Protection Legislation and from 25th May 2018 with the General Data Protection Regulations (GDPR).

By using, registering or placing the order on our Webpage, verbally or by email, Gala Motors Ltd uses and share your personal data under the terms of this Privacy Policy.

All personal or company data, which you will provide to us, will be kept very securely and will be followed by data protection principles.

Gala Motors Ltd will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

We would like to kindly advise you, to check Gala Motors Ltd Webpage page periodically to ensure that you are familiar with any changes or any new information, which we have published to our Buyers.

In the future, if we will make any changes into Gala Motors Ltd Privacy Policy we will inform you through Gala Motors Ltd Webpage.

COLLECTING INFORMATION ABOUT YOU

When Gala Motors Ltd collect information about you, we will collect personal data which may include a variety of information about the Buyer (details are: name, surname, address, email address, phone number, username of the online account, password of the online account). When the Buyer purchasing through our Webpage may also collect information relating to an individual, indirectly by reference to an identifier (e.g. an IP address, which is a unique number identifying your computer, laptop or similar portable device).

Couple of ways we are receiving details/personal data:
Straight from the Buyer verbally or verbally by the phone;
Using online service (Gala Motors Ltd Webpage or email).
Gala Motors Ltd uses CCTV externally and internally at our premises as a security measure. Appropriate signage is displayed to inform individuals that CCTV is in operation. CCTV footage is stored securely at Gala Motors Ltd premises.

WE USE YOUR COLLECTED INFORMATION

Gala Motors will use collected Buyer’s information:

• to process your orders witch you placed with us;
• to send you an email to you that you are registered with us;
• to send an email to you with purchase confirmation or cancellation;
• to send information to you that you have requested;
• to send you a quotation;
• to provide customer support e.g. responding to your enquiries;
• to deliver your order;
• to manage Buyer’s account and help with any issues;
• to customise the Webpage for you;
• to administrate our Webpage;
• to monitor our site usage and Buyer’s traffic;
• to communicate with you.

Any personal information you register with us or give us verbally (in person or by the phone) will only be used to help us deliver the highest quality products and services to you.

SHARING YOUR INFORMATION

To deliver your goods will be sharing your personal/company data with delivery/courier companies. For this matter, we only use your: name, surname, address, contact/phone number.

HOW LONG WE KEEP YOUR INFORMATION FOR

We may keep your personal data for up to 6 years, to enable us to retain the information we may require for legal and regulatory purposes.
We may keep your personal information for an amount of time which is different to that stated above, in certain circumstances.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be stored at, a destination outside the European Economic Area (“EEA”). All information you provide to us is stored on our secure servers.

THIRD PARTY WEBPAGES

Our Webpage could contain some links to other Third Party Webpages. We would like to notify our Buyers, that Gala Motors Ltd is not responsible for any Third Party Privacy Policies, practices or any other Third Party information. We encourage our users to be aware when you visit third party sites (including for the avoidance of doubt social media sites, such as Facebook, Instagram and partner sites and to read the privacy statements applicable on those Websites/Apps).

DESCRIPTION OF INDIVIDUAL RIGHTS

The Buyer has a number of rights relating to the information Gala Motors Ltd hold these rights include but are not limited to:
1) to access personal data held by us about you. Once personal information is requested by email, we have a maximum of one month to give an individual such information;
2) to require us to rectify any inaccurate personal data held by us about you;
3) to require us to erase/delete personal data held by us about you. This right will only apply where (for example): we no longer need to use the personal data to achieve the purpose we collected it for; or where you withdraw your consent if we are using your personal data based on your consent;
4) in certain circumstance to not be subject to a decision when it is based on automated processing; and or it produces a legal effect or a similarly significant effect on an individual;
5) withdraw any permission you or an individual may have previously provided.

If there is a change or you would like to erase your personal information (for example your contact details) please let us know of this in writing or by email at the addresses provided below so that we can keep your information up to date and accurate.

CONTACT US

For any enquiries related to Privacy Policy or if we do hold information about you and you would like to ask us to delete your personal data or update your personal information by contacting us:

Gala Motors Ltd
4 Kelvin Road
Manor Trading Estate
Benfleet
Essex
SS7 4QB

Email accounts@galamotors.co.uk

This Privacy Policy was last reviewed and updated: 24th May 2018

COOKIES POLICY

Cookies are small text files that are placed on your computer, phone or other web-enabled devices when you browse websites. They are not dangerous and do not have any confidential information such as your home address, date of birth or credit card details.

Gala Motors webpage uses cookies, as almost all websites do, to supply you with the best experience as we can. Some of our website cookies are required by our page to enable you to transact whilst other non-essential cookies enable us to give you a personalised webpage experience and determine relevant products to show you.

To summarise, how cookies can benefit:

• Firstly, we can save your time, as you don’t need to log in every time when you visit our web;
• We can make webpage work as you’d expect;
• Making online shopping basket and checkout work;
• Remember your settings during and between website visits;
• Make better the security/speed of the webpage;
• Regularly update and improve our website for you;
• Remembering your search settings;
• To control, if you are logged in or not.

There is no way to prevent these cookies being set other than to not use our site.

We do not use cookies to:
Collect any personally identifiable information (without your express permission);
Collect any sensitive information (without your express permission);
Pass data to advertising networks;
Pass personally identifiable data to third parties;
Pay sales commissions.

The cookies we use, do not gives us access to your computer or any information about you, other than the data you choose to share with us.
There is no way to prevent these cookies being set other than to not use our site.

Our website uses cookies to ensure that we provide the best possible standard of service to online customers. However, as part of our privacy and security policy, we require your permission to use them.

Several types of cookies we use:
 1. Security cookies: to help protect our customers against a specific form of poisonous attacks;
2. Functional cookies: these cookies are used to enable main website functionality. They do not control any personal information and are automatically deleted when you close your webpage.
3. Google Analytics cookies: this cookie keeps a list of the number of times a visitor has been to the site, when their first logged on the website and when their last logged out. These cookies describe the arrival and departure times of a visitor to a webpage.
This cookie keeps online customer list of where each customer has come and where they were in the world when they accessed our online website.

Third Party function cookies:

Gala Motors webpage includes functionality provided by third parties. Our site includes the following which uses cookies:
YouTube – Privacy Policy powers the videos on the site.
Google – Privacy Policy
Disabling these cookies will likely break all functions offered by these third parties.

Customer permission to use cookies:

Online shopper/customer can choose to decline or accept cookies. You can modify your browser setting to decline cookies if you prefer, as most web browsers automatically accept cookies.
If the settings on your software that you are using to view this website (web browser) are modified to accept cookies we take this, and your continued use of the website, it means that we have got customer permission. If you would wish to remove or not use cookies from the webpage you can learn how to do this https://www.gov.uk/help/cookies
However, if you decided to disable or remove cookies, perhaps our web page will not work as you would expect You can learn more about cookies and how to manage them by visit http://www.aboutcookies.org or searching information about cookies on the internet.

This Cookies Policy was last reviewed and updated: 24th May 2018